Reviews
Welcome to our reviews page. Here at Heatwave Air Conditioning & Heating LLC, we believe in transparency and the power of customer feedback to help us maintain high standards of service. Customer satisfaction is our top priority, and we strive to ensure every client has a positive experience with our team.
HIGHLY recommend!! Our AC unit stopped working and it was over 100 degrees outside. Every company we called said they couldn't be out for a week or so to look at the unit. I came across his business card at a local business I visit and gave him a call hoping he might be able to help. He was at our house within 30 minutes. He was quick to diagnose the problem and provide a temporary fix until he could get the proper parts the next day. It was around 6pm and he had everything taken care of with what he could do by 7:30pm. He provides the option to text and is very open and honest with a time frame/pricing. He even helped fix a cosmetic issue with the unit. He was very kind and respectful during the whole process, he even cleaned up after himself, which is rare these days. The next day, he kept me updated, gave a window of his arrival and a 30 minute notice. I received the invoice that had noted everything wrong with the unit, what he fixed with photos of everything listed. Following up the next day after I paid making sure no other issues arose. I am super thankful to him and how professional he is, he saved my family from having to go stay at a hotel for the night with our toddler. I will be recommending him and his company to everyone I know. This is the first time I have experienced a AC company repair that didn't take 2-3 business days with the care and knowledge he has without breaking the bank. Again, Thank you!
I can’t recommend Heat Wave highly enough. I received awesome service. Derek is a very skilled professional And his integrity is amazing. I don’t think I’ve ever had such a great experience hiring a service as this. The price was the best out of three comparisons he does what he says he’ll do and he does it exceptionally well.
From start to finish, the experience was excellent. The team was professional, punctual, and knowledgeable. They had my new AC up and running in no time. The technician explained everything clearly and made sure I was comfortable before leaving. I highly recommend them for reliable and honest service! I’m so grateful for their help and highly recommend Derek owner of Heatwave Air Conditioning & Heating LLC to anyone needing a new air conditioner or heating service!
Derek did a great job fixing our AC in the heat of summer! He is extremely knowledgeable and he stands by his work. I was super pleased with his service and with his pricing. Highly recommend!
We would highly recommend Heatwave Air Conditioning & Heating, prompt and honest service with exceptional work! Derek and Jordan did a install on a mini-split system for us with such proficiency and professional manner that was much appreciated! They were very respectful and courteous, ensuring the interior and exterior work site was left clean and neat! We are very satisfied with the product and will continue a long standing relationship with Derek and his company!
Understanding the Value of Customer Reviews
Customer reviews play a crucial role in our ongoing effort to improve and refine our services. They offer valuable insights into how our work is received by those who matter most — our clients. By paying close attention to feedback, we are able to understand our strengths and identify areas where we can improve, ensuring that we continue to provide the high-quality HVAC services we are known for.
How We Utilize Feedback
At Heatwave Air Conditioning & Heating LLC, all feedback is treated as a resource for growth and improvement. Our team regularly reviews customer feedback to assess our performance, celebrate our successes, and address any concerns that may arise. This process is integral to our commitment to excellence and customer service, helping us to continuously enhance our operations and service offerings.
Inviting You to Share Your Experience
If you have used our HVAC services, we would love to hear about your experience. Your review not only helps us improve but also aids other potential clients in making informed decisions about their HVAC needs. We are committed to fostering an open and honest dialogue with our clients, and your feedback is a vital part of that conversation.
Contact Us for More Information
If you’re interested in learning more about our services or would like guidance on where to find reviews of our work, please do not hesitate to contact us. Our team is available to provide you with all the information you need and answer any questions you may have. We are dedicated to ensuring your HVAC needs are met with professionalism, expertise, and the high level of customer service that Heatwave Air Conditioning & Heating LLC is known for.
Thank you for considering Heatwave Air Conditioning & Heating LLC for your HVAC needs. We look forward to the opportunity to serve you.